Frequently Asked Questions
Everything you need to know about our professional beauty tools and services.
Are Jessup makeup brushes cruelty-free?
Yes, all Jessup Beauty products are 100% cruelty-free. We use high-quality synthetic fibers and ethically sourced natural hairs to ensure no animals are harmed during our manufacturing process.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes between 7 to 15 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return or exchange if you are not satisfied with your purchase.
How should I clean and maintain my brushes?
To maintain the longevity of your brushes, we recommend cleaning them weekly with a mild brush cleanser or baby shampoo. Rinse under lukewarm water, reshape the bristles, and lay them flat to dry.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer wholesale or professional discounts?
Yes, Jessup Beauty provides opportunities for wholesale partnerships and professional makeup artist discounts. Please reach out via our 'Wholesale' page for more information on bulk pricing.